Here is a summary of the tried and tested techniques that can help strengthen relationships and generate creative solutions to difficult conversations:
Prepare: Pause and develop some conversation agreements that will help you have a productive conversation.
Connect: Start the conversation differently—by talking about your connection to the issue.
Inspire: Connect around a shared positive vision—what might you both agree to work toward?
Reflect: Open space for seeing the upsides of other points of view and the potential downsides of your own.
Create: Develop some ideas that you pitch to each other to test for their acceptability.
These steps push you to create moderate solutions and begin to align around a collective path forward.